Story Highlights

• Ore economy overhaul: Hero upgrades will reward ore, ending the frustration of returning players who fall behind. No more dependency on limited-time events only.
• Ranked mode pressure: Developers are making regular battles a viable progression path so ranked stops feeling mandatory for ore and star bonuses.
• Game pacing fix: Less impactful events that you can skip without losing progress. AB testing will help balance engagement and burnout.
• Global chat returns - a new, safer version is in development, reversing Supercell’s earlier decision to remove it permanently.

For months, Clash of Clans players have complained about three things: the brutal ore grind, the pressure to play ranked mode, and the loss of global chat. In the latest Inside the Builder Hut episode, General Manager Sabrina finally addressed all of them - and more.

She didn’t just give vague promises. She shared concrete directions, admitted pain points, and revealed that global chat is coming back in a new form. Here’s everything you need to know.

Ore Economy: Hero Upgrades Will Reward Ore

The current system forces players to chase limited-time events for ore - the key resource for upgrading epic and super-epic gear. If you take a break for a few weeks, you fall behind drastically. Returning players feel hopeless.

What Sabrina confirmed:

• The team is actively working on allowing ore gains through hero upgrades.
• Natural gameplay (upgrading heroes) will become a steady source of ore.
• This will benefit both active and returning players.

“We want progression to feel natural - play, upgrade heroes, earn ore. No more feeling forced to grind every single event.”

Why it matters:
Ore is essential for equipment progression. Tying it to hero upgrades (instead of FOMO events) means you can play at your own pace and still keep up.

Ranked Mode: Less Mandatory, More Freedom

Ranked mode currently feels obligatory because it offers ore and star bonuses that regular battles don’t. Many players grind ranked not because they enjoy it, but because they have to.

What’s changing:

• Developers are exploring ways to make regular battle mode a viable progression path.
• You might soon earn meaningful rewards from casual matches.
• Ranked will remain competitive but won’t be the only way to progress.

“We want ranked to be fun, not a chore. Recent updates (like slower league decay) are just the beginning.”

What you should do now:
Keep upgrading heroes and playing normally. An improved system may even reward ore for hero levels you’ve already unlocked.

Game Pacing: You Choose Your Speed

A growing number of players report burnout - too many events, too much to do every day. The team is testing a counter-measure.

The new approach:

• Less impactful events - you can skip them without falling behind.
• High-reward events will still exist, but they won’t be the only source of progress.
• AB testing will determine what balance works best for different player segments.

“We don’t plan to slow down the game, but we want to give players control over their own pace. Missing one event shouldn’t ruin your progression.”

Goal: Always something to do, but no burnout.

Global Chat: It’s Coming Back (Yes, Really)

This is the biggest surprise. Years ago, Supercell removed global chat due to toxicity and moderation issues. They repeatedly said it was gone for good.

Now: Sabrina confirmed that a replacement for global chat is in the works.

• The new version aims to connect players globally and safely.
• It will likely have better moderation tools and safety features.
• No release date yet, but “significant developments are imminent.”

“We heard the community loud and clear. Social features matter. We’re building something new that brings players together without the old problems.”

This alone makes the interview historic.

Behind the Scenes: Who Is Sabrina?

Sabrina isn’t just a manager - she’s a player.

• She’s played since release day (took a break for life, now active again).
• Her father has played Clash of Clans daily for 11 years.
• Her favorite strategy: funneling (she learned it from the design team).
• She wants “super e drags” as new troop types.
• Her role as GM: empower the team, not dictate. She listens to player feedback and creator insights.

This personal connection explains why her roadmap feels genuine - she experiences the same frustrations as everyone else.

Other Promises & Teasers

• Social features will expand beyond global chat - better ways to connect with friends and clans.
• Returning player catch-up will get easier through new systems (not just events).
• Ranked decay adjustments already live, but more tweaks are coming.
• AB testing will be used to fine-tune event strategies before global rollout.